IT Administrator

Company established in the household textile industry is looking for a suitable candidate for an IT Administrator role. Based in Jacobs, Durban. 

Role Definition: Owns Microsoft 365 administration, IT governance, and internal control execution. Focused on control, compliance, and resilience, while supporting operations when required.

Key Responsibilities

·        Microsoft 365 administration (Entra ID, Exchange, SharePoint, Teams) within approved role boundaries

·        Access governance: 

o   Role assignments and removals

o   Periodic access reviews

o   Enforcement of least-privilege principles

·        IT General Controls (ITGCs), including: 

o   Creation, maintenance, and review of IT policies and standards

o   Backup and recovery oversight (monitoring, verification, escalation)

o   Change management controls and documentation

o   Audit log retention and evidence readines

·        Vendor and service-provider coordination, including technical validation of invoices

·        Risk, control, and exception reporting to the IS Manager

·        Operational Support

o   Must assist with IT support activities when required or as directed by the IS Manager, including during high workload periods or staff absence

o   Expected to support the Senior IT Support and team to ensure continuity of service

KPA’s

Competencies

·    Policies current and maintained

·    Backup controls operational and monitored

·    Audit requests supported with complete evidence

·    Constructive participation in operational support when required

·           Quality orientation

·           Self-management & Accountability

·           Ability to work under pressure

·           Attention to detail

·           Building positive working relationships

·           Integrity

·           Effective Communication and Planning

·           Problem solving and Initiative